After three days of extensive network disruption, India’s biggest airline, IndiGo, cancelled hundreds of scheduled flights on Friday, exacerbating the country’s travel crisis. The airline, which operates more than 2,000 daily flights and holds a 60% market share in India, has been experiencing a pilot shortage as a result of its inability to adjust to new crew rostering regulations.
All IndiGo flights from the nation’s capital, Delhi, have been canceled, leaving thousands of travelers stuck throughout India during a busy travel season. IndiGo has requested interim exemption from the new regulations, which call for increased rest hours and limited night duty, and has stated that operations will only return to full normalcy by February 10.
In order to minimize interruptions, the airline has also announced that it will scale back its flight operations starting on December 8. The federal aviation minister expressed “clear displeasure” with the airline’s handling of the incident, and the government has stated that it is actively watching the situation.
The disruptions mainly were caused by “misjudgment and planning gaps” in the implementation of the new flight duty time limits regulations, according to a separate statement from India’s aviation authority.
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