Some locals will be exempt from paying their July installments if they have loans with Dubai Islamic Bank (DIB). It will be postponed for workers unable to withdraw their salaries on schedule in June because of a system error at the bank.
As the bank explained in a prior statement, DIB was updating its platform to “a more secure, safe, and reliable cloud technology system” when the system errors occurred. This implies that it won’t harm the actors’ credit rating,” it continued.
This program is part of the bank’s efforts to assist clients in maintaining their financial stability. It states that by doing this, clients would be protected from the hardship of having to pay two installments in a single month. DIB would ensure that the initiative’s details were shared with all impacted customers.
According to the bank, this step provides customers with the chance to manage their cash flows more conveniently and efficiently and attempts to address any immediate challenges that they may be facing.
Before this announcement, DIB had acknowledged the inconvenience that the error had caused its customers and said that it would waive any late fees or other costs associated with the errors. Additionally, “compensated with Walaa rewards,” the bank’s loyalty program that can be redeemed against a list of offers, would be given to those affected.
Also Read:
EasyLease’s H1 Income Increases By 36% to Dh189 Million
RBI Observes as The Indian rupee Falls to an all-Time Low Versus the US Dollar
