In an exclusive interview with Entrepreneur Mirror, Dr. Liza Nicholson, founding owner and CEO of Avail Management Services, shares the mission and vision behind her organization. Avail Management Services is dedicated to improving global health outcomes by providing leadership, consulting, and innovative solutions to healthcare organizations. With a focus on accessibility, equity, and efficiency, Dr. Nicholson discusses the challenges she faced, the strengths of her company, and the goals for the future. She emphasizes the importance of adaptability, digital innovation, and a commitment to enhancing patient care and healthcare operations worldwide. She describes herself as a Tenacious Servant Leader
Organizational Overview
We started the interview by asking, “Explain your background and your organization in detail.”
Dr. Liza Nicholson replied, “Our mission is to improve the health outcomes of those we serve. We promote health and wellness by supporting healthcare organizations in providing accessible, equitable and efficient quality healthcare.
Avail Management Services was founded on the idea of transforming healthcare service delivery by providing global healthcare management services.
Our healthcare management provides leadership and direction to organizations that deliver health services by planning, directing, and coordinating clinical and non-clinical procedures and programs within hospitals, health care systems, academic institutions, health networks, homecare, and community health organizations.
We are redefining what a healthcare management organization can be—from large multi-hospital systems and academic institutions to smaller community hospitals and private physician practices— We passionately help transform organizations for the future by delivering innovative healthcare consulting, cost management planning, and sustainable quality improvement clinical strategies globally.
As the healthcare industry is rapidly evolving, we eagerly embrace the challenges of our profession and welcome every opportunity to give the absolute best healthcare management services possible.”
Uncovering the Avail Story
Question: Why did you start “AVAIL MANAGEMENT SERVICES”?
Dr. Liza Nicholson replied, “Witnessing insufficient resources and inadequate access to basic health care services while growing up in a rural area were key motivators behind the inception of Avail Management Services. Even years later after college, I continued to see communities faced with some of the same challenges of limited funding, a shortage of healthcare professionals, and limited access to health information technology among many other gaps in healthcare, so I was inspired to expand my individual consulting services into a brand that could make a global impact by supporting community and healthcare organizations improve service delivery and health outcomes.
Over the last several years, we have expanded as a company and our strategies have shifted based on demand, but we are proud that the dedication to the mission of enhancing accessible, equitable and efficient quality healthcare remains constant.”
Benefits of Partnering with AVAIL
Question: What benefits are people getting from “AVAIL MANAGEMENT SERVICES” in this competitive world?”
“Healthcare quality, efficiency, and equity are essential parts of the Avail Management Services equation., Our healthcare solutions are proven to drive results—whether you want to improve your clinical workflow; manage a state, federal or national program ; establish an health education curriculum plan; recruit for or lead a new department, support administrative tasks, view internal billing and coding procedures for areas of improvement to increase profit and revenue, or train your team to be more efficient and culturally responsive– the benefits our client organizations receive is that our top tier management support ensures the right solution is provided at the right time, in the right place every time. We alleviate the burden of day-to-day management activities and empower healthcare leaders and organizations to thrive in achieving their primary strategic priorities.” Dr. Liza Nicholson concluded
Aspirations and Assets
Question: What are your goals?
Dr. Liza Nicholson replied, “Our goal is to be one of the leading innovative healthcare management organizations trusted for the success of enhancing health outcomes through efficiency and equity, and valued for focusing on and responding to the needs of patients and organizations throughout the world.”
Then we asked, “What do you feel is the biggest strength of “AVAIL
MANAGEMENT SERVICES” right now?
Dr. Liza Nicholson answered, “One of the biggest strengths is that we can provide consulting services to organizational clients globally, hence improving and protecting health and well-being, with an emphasis on efficiency, equity, and cultural responsiveness among people and organizations all over the world. We customize our solutions for each organization we serve, even down to each program and team within each organization. We understand that no two organizations are alike in how they plan to deliver programming or services, so we thoroughly assess their needs and aid them in developing an implementation strategy that propels them towards business success and sustainability.”
Goals for Healthcare Improvement
Question: What are the primary goals and initiatives that AVAIL MANAGEMENT SERVICES aims to pursue to continue improving healthcare operations and quality over the next few years?
Dr. Liza Nicholson replied, “Our primary initiatives aim to protect and improve the health of people and communities, so over the next few years we plan to continue to make these key areas a priority among our premiere services of global healthcare management consulting while staying current on industry trends: Focusing on people – and the direct and indirect impact we can have on enhancing health outcomes through the expert management of healthcare programs, operations and reporting; Being adaptable – as the healthcare landscape is ever-changing, it’s imperative that we embody flexibility – for both our internal team and clients as we work with an array of organizations from hospitals to higher education institutions; Being digitally innovative – by amping up our footprint in digital healthcare to meet the variety of possibilities that can improve the quality of patient care and operations; and lastly by introducing innovative grant review services for non-profit organizations to our portfolio.” We will continue to be at the forefront of enabling organizations to flourish while supporting the transformation of global healthcare.
Challenges in Leadership
Lastly we asked, Dr. Liza Nicholson “What have been the biggest challenges you’ve had to overcome during the journey of your leadership?”
Dr. Liza Nicholson replied, “The emphasis and challenges of work-life balance, I can recall early on in my career, the implementation of boundaries, or more so adherence to them, were a challenge for me, but I have come to the realization that there is no true balance. Some days will be more work centered and some days will be more life/family centered, but for me, I now prioritize health and family because the quality time I spend with my family and the time I reserve for recharging empowers me to be better in my role as a public health professional and entrepreneurial leader.”
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