A worldwide disruption in Microsoft’s Windows and cloud services severely impacted industries ranging from travel to finance, including Indian aviation companies’ operations. Many flights in India and elsewhere were delayed or canceled, causing chaos.
IndiGo, India’s largest airline, canceled at least 192 flights on Friday and Saturday. The outage forced ground staff at the country’s airports to issue handwritten boarding passes.
After hours of downtime, services began to resume operations by the evening. From stock exchanges to banks and hospitals, various sectors worldwide have faced the risks associated with a shift towards digital, interconnected technologies.
According to analysts, the cascading effects of the IT outage spooked equity investors in India and contributed to a nearly Rs 8 trillion market capitalization wipeout. Though the National Stock Exchange and BSE stated that it was business as usual for them, global exchanges such as the London Stock Exchange and Singapore Exchange experienced disruptions.
Many Windows users in India experienced a “blue screen of death” error while booting up their machines due to the problem. The problems coincided with Microsoft’s Azure cloud and 365 office software services disruptions. However, the impact was limited to enterprises in India that used the services of Crowdstrike, a security firm.
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