Airlines were resuming operations bit by bit. Saturday, following one of the worst IT disasters in recent memory that rocked banks, financial institutions, and international carriers due to an antivirus software update.
After an update to a Microsoft Windows programme crashed systems worldwide, dozens of flights were cancelled and operators struggled to keep services running. As a result, passenger crowds gathered at airports on Friday to await news.
As of Saturday afternoon, check-in services had been restored in Hong Kong, South Korea, and Thailand, and things were largely back to normal in India, Indonesia, and Changi Airport in Singapore. Numerous US airlines and airports throughout Asia also announced that they were now starting up again.
At Thailand’s five main airports, the check-in systems are back to normal. At Bangkok’s Don Mueang airport, President of Airports of Thailand Keerati Kitmanawat informed reporters, “There are no long lines at the airports as we experienced yesterday.” According to Microsoft, the problem started on Thursday at 1900 GMT and affected Windows users who were using the cybersecurity programme CrowdStrike Falcon.
George Kurtz, the CEO of Crowdstrike, told US news channel CNBC that he wished to “personally apologise to every organisation, every group, and every person who has been impacted” after the company announced that a fix for the issue had been implemented.
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